Requrie Customer Care Executive STAR POWERZ Human Resources Private Limited

Written By Naomi S on Sunday, March 19, 2017 | 10:00 AM


      
Experience  : 0 - 5                                                                       Location  :  Hyderabad


Requrie Customer Care Executive STAR POWERZ Human Resources Private Limited

Hiring for a online B2B marketplace


Job Description  :


Primary responsibilities


Greet customers warmely and find out their problem or reason for calling


Handles incoming calls and do outbound calls for prospective customers or clients


Follow communication procedures, guidelines and policies


Generate sales leads & sell products and services.


Meet personal sales targets and call handling quotas


Handle complaints, provide appropriate solutions and alternatives within the time limits


Tactfully handles confrontational or stressful interactions with the customers.


Assist with placement of orders, refunds, or exchanges.


Take payment information and other pertinent information such as addresses and phone numbers.


Educate customers on deals and promotions the company is offering


Identifying and assessing customers needs to achieve satisfaction


Keep records of customer interactions, process customer accounts and file documents


Build trusting and long term relationships through open and interactive communication
Close out or open call records.




Salary                     :     Call Kasyap on 9494466189


Industry                  :     Courier / Transportation / Freight / Warehousing


Functional Area      :     ITES , BPO , KPO , LPO , Customer Service , Operations


Role Category         :     Back Office/Web/Transaction Processing


Role                         :      Associate/Senior Associate -(NonTechnical)





http://www.todaywalkinsinfo.com/




Keyskills  :


Promotions Customer Care Outbound Calling Sales Primary


Desired Candidate Profile   :


Good organizational, interpersonal, and problem solving skills


Highly motivated and enthusiastic


Ability to work under little or no supervision


Strong phone contact handling skills and active listening


Customer orientation and ability to adapt/respond to different types of characters


Basic computer skills (word/excel/web)


Familiarity with CRM systems and practices



Languages             :        Hindi, English, Telugu & Tamil (optional)




Company Profile   :


STARPOWERZ Human Resources Private Limited



a online B2B marketplace.


 It is aimed at giving Whole-sellers and retailers, access to various manufacturers/stockist/marketers from all parts of India to which they don't access to right-now.



Also the manufacturers can use the platform to showcase their products and reach customers in new markets across India.



View Contact Details  :



Recruiter Name       :    Mr. Krupal Kasyap


Address                  :    3rd 4th Floor,  Arvy Opp . Shadan College ,  Khairtabad Hyderabad                                                           Telangana , India  500063


Telephone                :     91-9494466189


Reference Id            :      CCVL

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