Looking For Assistant / Associate Manager - Employee Relations (4-8yrs) Shriram Value Services Private Limited

Written By Naomi S on Tuesday, April 18, 2017 | 10:10 AM


Experience : 4 - 9                                                                       Location  :  Chennai

Job Description  :

Ensuring the FTR (first time resolution) to the Employees through Service desk (Query Management System) with minimum TAT

Manage the Employee Satisfaction Survey & Employee Relationship- Facilitating actions to resolve the employee issues and escalating them to appropriate management team.

Create appropriate platforms (Skip Levels, Listening / Interactive Forums etc) for employees to share their concerns / feedback / suggestion and evaluate inputs for implementation.

Expert in company policies and solving employee queries regarding the same.

Overseeing the retention of employees through effective strategies to achieve reduction in attrition, Facilitating and conducting of counseling on problems to enable personnel to exhibit high level of performance.

Responsible for High performer management, succession planning and career progression for the employees.

Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues.

Preparing & analyzing reports on Employee development, Employee engagement & making action plans.

Salary                    :      Not Disclosed by Recruiter

Industry                :      IT-Software / Software Services

Functional Area     :      HR , Recruitment , Administration , IR

Role Category       :      HR/ Recruitment / IR

Role                     :      Employee Relations Manager


Keyskills  :

Employee Satisfaction Survey Succession Planning Employee Development Employee Relations Retention Policies Service Desk Query Management performance management resolution management pms talent management

Desired Candidate Profile   :

Minimum 4yrs of experience in employee relations

Must have experience in resolution management, employee satisfaction survey & Employee development

Education   :

UG                :     Any Graduate - Any Specialization

PG                 :     MBA / PGDM - HR / Industrial Relations

Doctorate       :     Doctorate Not Required

Company Profile  :

Shriram Value Services Private Limited

Shriram Value is a leading IT and BPO services company, with strong technology and domain expertise in Insurance , Financial Services , HR services and Business Process Management with a proven track record of delivering high quality solutions.

View Contact Details  :

Recruiter Name             :      saravanan.V

Contact Company         :      Shriram Value Services Private Limited

Address                      :      No. 8, 3rd Cross Street C.I.T. Colony Mylapore Chennai,
                                          Tamilnadu,India 600004

Website                      :       Click here to apply


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